CX Stories

4 companies that know Happy customers = SUCCESS!

Written by: Kushal Dev | Co-founder, Customer Guru

Companies focusing on customers delight are industry leaders. They understand the financial gains of prioritising customer experience and how it helps in repeat business and referrals. A good customer experience is your best PR investment to enhance public image and understand your customer needs to enter new markets and evolve product and service offerings.

Below is a list of 4 Customer Service Champs who have incorporated customer delight in their DNA. Lets see what do they have to say about it.

Which “Customer is the King” story would you add to the list?

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