CX NEWS

7 New-age Customer Service Channels That Can Vastly Improve Your Customers’ Experience

Reading time : 6 minutes

Customer Service channelsĀ have significantly evolved over the past few decades. No more do customers have…

3 New-age Channels that you SHOULD use to Collect Customer Feedback

Reading time : 4 minutes

We are all aware that the first step towards creating customer happiness is understanding what…

22 SHOCKING Statistics on Customer Experience and Customer Service

Reading time : 4 minutes

There is no denying the fact that, in today’s world, the leash to the business…

CEx gaols for 2016

[INFOGRAPHIC] Challenges in delivering Exceptional Customer Experience

Reading time : 8 minutes

Written by Vivek Jaiswal | Co-founder, Customer Guru What were theĀ biggest challenges in delivering Exceptional…