CX STORIES

4 SUPER Strong Business Cases to build a Customer Centric Business!

Reading time : 5 minutes

We do know that customer experience is the new¬†battleground for organisations. It is the new…

Amazingly SHOCKING Customer Experience Stories: Nordstrom sets a Shiny Example!

Reading time : 4 minutes

Through our Amazingly Shocking Customer Experience stories, we have tried to share shining examples of…

Amazingly SHOCKING Customer Experience Story: Ritz-Carlton does it Again!

Reading time : 3 minutes

“Go the extra mile, it is never crowded” In our Amazingly Shocking Customer Experience Story…

Let LOSE Customers to your Competition and WIN them for LIFE

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Written by Kushal Dev |¬†Co-founder, Customer Guru In today’s world where every act is motivated…

Amazingly shocking customer experience stories

AMAZINGLY Shocking Customer Experience Story: Bungie shows how to empathise with customers

Reading time : 3 minutes

Written by Sonal Jaiswal | Evangelist, Customer Guru Empathy has proved time and again to…

Amazingly shocking customer experience story

Amazingly SHOCKING Customer Experience Story: Opryland’s ‘alarming’ CEx!

Reading time : 4 minutes

Written by Sonal Jaiswal | Evangelist, Customer Guru Every company owes a major part of…

Cup talk with Starbucks

Amazingly Shocking Customer Experience Story: Cup Talks with Starbucks!

Reading time : 4 minutes

Written by Sonal Jaiswal | Evangelist, Customer Guru Starbucks is a repository of many great…

Apple Customer Experience Story

Amazingly SHOCKING Customer Experience Story – Wife said ‘No’, Apple said ‘Yes’!

Reading time : 3 minutes

Written by Sonal Jaiswal | Evangelist, Customer Guru It has become almost like a habit…

#TDThanksYou

AMAZINGLY Shocking Customer Experience Story: TD Bank Thanks its Customers!

Reading time : 4 minutes

Written by Sonal Jaiswal | Evangelist, Customer Guru When was the last time you sent…