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How Mahatma Gandhi’s philosophies correlate with customer experience and NPS

Written by: Kushal Dev | Co-founder, Customer Guru

Mahatma Gandhi, a leader and visionary with a humanitarian world view had undying faith in the goodness of human nature. His philosophies transcended these virtues. His philosophies are not just life changing but can be interpreted and applied to professional and personal areas of your life. Here are a few quotes from Mahatma Gandhi and what can we learn about customer delight from these quotes!

So apply these principals and transform into a customer centric business that is valued by your employees, customers and most importantly “You”!!

Would love to hear your comments, thoughts and ideas.

Reach me at kushal@customerguru.in


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