The SaaS world is replete with cut-throat competition; the same services are provided by many…
We, at Customer Guru, reckon that customer experience (CX) has become the key differentiator in…
At Customer Guru, we believe that Customer Experience (CX) should be the number one priority…
At Customer Guru, we believe that Customer Experience (CX) should be the number one priority…
At Customer Guru, we believe that Customer Experience (CX) should be the number one priority…
The leaders of Starbucks, the world’s favorite coffeehouse chain, have often encouraged their customers to…
This International Women’s Day, we at Customer Guru would like to honor women CX professionals…
Kanika Tekriwal founded JetSetGo in 2014. Today, JetSetGo operates India’s largest private jet and helicopter…
Do you know how profitable your promoters are? Today’s connected world is offering amazing opportunities for all of us to…
Can’t figure out why growth is stagnating? Ask your customers! Software as a Service (or…
The world business environment is constantly changing and with that the customer expectations. Established businesses…
Customer Service channels have significantly evolved over the past few decades. No more do customers have…
We are all aware that the first step towards creating customer happiness is understanding what…
There is no denying the fact that, in today’s world, the leash to the business…
What is customer experience? Customer experience (CX) can be defined as the sum of the…
What is an omnichannel experience? Omnichannel experience is not just a buzzword. Rather, it is…
A startup, a new emerging business model aiming to reach great heights in the marketplace…