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6 Industry-Approved Channels to Collect Customer Feedback Efficiently

Rajesh Pawar Customers First

CX Speak

Embracing the Customer-First Culture: An Exclusive Interview with Mr. Rajesh Pawar, Professional Services Head

Reading time : 4 minutes

At Customer Guru, we believe that Customer Experience (CX) should be the number one priority…

Vivek Sridhar Simplilearn CXSpeak

CX Speak

Driving Business Growth with Repeat Customers: #BusinessSecrets by Mr. Vivek Sridhar, Sr. Director – Global Learning Operations & Customer Success, Simplilearn

Reading time : 6 minutes

At Customer Guru, we believe that Customer Experience (CX) should be the number one priority…

CX Speak

Gangadhar Krishna CXConsultant

Nuances of Delighting Customers: An Exclusive Interview with Mr. Gangadhar Krishna, Customer Service Consultant

Reading time : 10 minutes

At Customer Guru, we believe that Customer Experience (CX) should be the number one priority…

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William David McCann CXSpeak

Just Get Started – CX Advice by Mr. William David McCann, Customer Experience Designer

Reading time : 5 minutes

At Customer Guru, we believe that Customer Experience (CX) should be the number one priority…

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customer centricity caroline kunga

Customer Centricity Is A Growth Strategy: CX Lessons by Ms. Caroline Kunga, CX Expert and Managing Partner, Customer Experience Excellence Limited

Reading time : 6 minutes

At Customer Guru, we believe that Customer Experience (CX) should be the number one priority…

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CX Stories

women-leaders-in-cx-customer-guru

Celebrating #WomenInCX this #InternationalWomensDay

Reading time : 7 minutes

This International Women’s Day, we at Customer Guru would like to honor women CX professionals…

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Never Hesitate To Apologize To An Unsatisfied Customer – Kanika Tekriwal, Founder, JetSetGo

Reading time : 8 minutes

Kanika Tekriwal founded JetSetGo in 2014. Today, JetSetGo operates India’s largest private jet and helicopter…

women-leaders-in-cx

Learn What The Customers Expect – Shweta Jha, Manager Of Customer Experience, Training & Quality, Ferns N Petals

Reading time : 5 minutes

Shweta Jha currently manages three functions in Ferns N Petals – Training, Quality, and Customer…

NPS Best Practices

3 Stupidly Simple Ways in which Net Promoter Score Helps Improve Profitability

Reading time : 5 minutes

Do you know how profitable your promoters are? Today’s connected world is offering amazing opportunities for all of us to…

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3 INCREDIBLE Ways NPS® can Help SaaS Businesses Grow Sustainably

Reading time : 6 minutes

Can’t figure out why growth is stagnating? Ask your customers! Software as a Service (or…

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8 Proven steps to manage change and SUCCEED with Net Promoter System®

Reading time : 6 minutes

The world business environment is constantly changing and with that the customer expectations. Established businesses…

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CX News

7 New-age Customer Service Channels That Can Vastly Improve Your Customers’ Experience

Reading time : 6 minutes

Customer Service channels have significantly evolved over the past few decades. No more do customers have…

3 New-age Channels that you SHOULD use to Collect Customer Feedback

Reading time : 4 minutes

We are all aware that the first step towards creating customer happiness is understanding what…

22 SHOCKING Statistics on Customer Experience and Customer Service

Reading time : 4 minutes

There is no denying the fact that, in today’s world, the leash to the business…

CX Blog

collect customer feedback

6 Industry-Approved Channels to Collect Customer Feedback Efficiently

Reading time : 5 minutes

Why should you be collecting customer feedback? If you would like to see your business…

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customers improve customer experience

How Can The Customers Improve Customer Experience?

Reading time : 4 minutes

What should customers do to claim great customer experience from any business? All this while…

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8 irrefutable reasons why customer experience is important for growth

Reading time : 6 minutes

With the competition in the markets intensifying, it has become increasingly tough for a brand…

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