CX BLOG
Common Customer Experience Mistakes
Creating a perfect customer experience (CX) is definitely not an easy job. The consumer base…
The 3 M’s For Improving Customer Experience SUCCESSFULLY
Written by Vivek Jaiswal | Co-founder, Customer Guru What are the three most critical things…
4 Ideas for Driving Customer Promotion via Customer Service
The days when a customer service (CS) team was strictly responsible for handling complaints from…
Why we NEED more WOMEN leaders in CX!
Written by Sonal Jaiswal | Evangelist, Customer Guru The theme for International Women’s Day 2018…
Customer Service Lessons from The Best 22 Toons of The Shepard Letter
Happy customers play a major role in bringing repeat business and business through word-of-mouth and…
The current state of Customer Experience and how I would like it to be
The Customer Experience Buzz Customer experience is becoming more important with every passing year. Sadly…
5 reasons for why Customer is the KING!
Written by: Vivek Jaiswal | Co-founder, Customer Guru Customer Experience Management is emerging as a…
3 effective tips to improve overall customer experience
Written by: Vivek Jaiswal | Co-founder, Customer Guru It goes without saying that in today’s…