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CX NEWS

7 New-age Customer Service Channels That Can Vastly Improve Your Customers’ Experience

3 New-age Channels that you SHOULD use to Collect Customer Feedback

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We are all aware that the first step towards creating customer happiness is understanding what…

22 SHOCKING Statistics on Customer Experience and Customer Service

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There is no denying the fact that, in today’s world, the leash to the business…

CEx gaols for 2016

[INFOGRAPHIC] Challenges in delivering Exceptional Customer Experience

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Written by Vivek Jaiswal | Co-founder, Customer Guru What were the┬ábiggest challenges in delivering Exceptional…