NPS BEST PRACTISES
3 INCREDIBLE Ways NPS® can Help SaaS Businesses Grow Sustainably
Can’t figure out why growth is stagnating? Ask your customers! Software as a Service (or…
8 Proven steps to manage change and SUCCEED with Net Promoter System®
The world business environment is constantly changing and with that the customer expectations. Established businesses…
How to Calculate Net Promoter Score® like a Professional
Written by: Kushal Dev | Co-founder, Customer Guru Net Promoter Score® is a customer loyalty…
Using Net Promoter System in Retail chains for Exceptional Customer Experience
Written by: Kushal Dev | Co-founder, Customer Guru If you own a brick and mortar store…
Creative use of Net Promoter Score® for MASSIVE Employee and Customer Engagement
Written by: Kushal Dev | Co-founder, Customer Guru Companies collect and closely monitor their Net Promoter…
Three steps for MAXIMUM NPS® Improvement
Written by: Vivek Jaiswal | Co-founder, Customer Guru What should you do to improve NPS®?…
Why NPS isn’t about just adding another question in customer satisfaction survey?
Written by Vivek Jaiswal | Co-founder, Customer Guru Are you adding NPS as just another question…
10 Must Do’s for NPS Success: #1 Close the Loop
Written by: Vivek Jaiswal | Co-founder, Customer Guru While Net Promoter System® (NPS) is quite…