NPS BEST PRACTISES

3 Stupidly Simple Ways in which Net Promoter Score Helps Improve Profitability

3 INCREDIBLE Ways NPS® can Help SaaS Businesses Grow Sustainably

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Can’t figure out why growth is stagnating? Ask your customers! Software as a Service (or…

8 Proven steps to manage change and SUCCEED with Net Promoter System®

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The world business environment is constantly changing and with that the customer expectations. Established businesses…

How to Calculate Net Promoter Score® like a Professional

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Written by: Kushal Dev | Co-founder, Customer Guru Net Promoter Score® is a customer loyalty…

Using Net Promoter System in Retail chains for Exceptional Customer Experience

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Written by: Kushal Dev | Co-founder, Customer Guru If you own a brick and mortar store…

Creative use of Net Promoter Score® for MASSIVE Employee and Customer Engagement

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Written by: Kushal Dev | Co-founder, Customer Guru Companies collect and closely monitor their Net Promoter…

Three

Three steps for MAXIMUM NPS® Improvement

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Written by: Vivek Jaiswal | Co-founder, Customer Guru What should you do to improve NPS®?…

NPS_Customer Feedback

Why NPS isn’t about just adding another question in customer satisfaction survey?

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Written by Vivek Jaiswal | Co-founder, Customer Guru Are you adding NPS as just another question…

Net Promoter Score

10 Must Do’s for NPS Success: #1 Close the Loop

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Written by: Vivek Jaiswal | Co-founder, Customer Guru While Net Promoter System® (NPS) is quite…