CX BLOG

19 Customer Experience resolutions for 2019

4 Tips for exceptional patient experience in your hospital

Reading time : 3 minutes

Written by: Kushal Dev | Co-founder, Customer Guru Patient experience is fundamental to the healthcare industry….

customer experience insanely simple ideas

5 insanely simple ways how customers could massively improve their experience

Reading time : 4 minutes

Written by Vivek Jaiswal | Co-founder, Customer Guru What should customers do to claim great…

myth buster customer experience

8 customer experience myths BUSTED!

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Written by: Sonal Jaiswal | Evangelist, Customer Guru This is the age of the customer….

5 tips to make you the Customer Experience Rockstar in 2016

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Written by: Kushal Dev | Co-founder, Customer Guru Customers are loaded with information. They are aware…

Customer experience is the new Branding

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Written by Vivek Jaiswal | Co-founder, Customer Guru Why is the power of brands declining? With…

Have you setup your Customer Experience team yet?

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Written by: Kushal Dev | Co-founder, Customer Guru Times have changed! Companies all across the world…

NPS, CSAT, Net Promoter Score, Customer Experience

CSAT or NPS®? Neither of them matter!

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Written by Vivek Jaiswal | Co-founder, Customer Guru If you have been wondering whether NPS® or…

deadly sins killing customer experience hire right invest

3 deadly sins organisations commit that kills customer experience

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Written by: Vivek Jaiswal | Co-founder, Customer Guru Why do only a handful of brands create…

5 SIMPLE TIPS to MASSIVELY increase survey RESPONSE RATE

Reading time : 3 minutes

Written by: Kushal Dev | Co-founder, Customer Guru Have you been asked to fill in a…