CX BLOG

Why is Customer Loyalty important to a business?

engaged employees means happier customers

6 employee engagement pointers to ace customer experience

Reading time : 3 minutes

Written by: Vivek Jaiswal | Co-founder Customer Guru Happy employees = Happy customers! There is…

customer experience strategy

3 simple ways for guaranteed success in your customer experience strategy

Reading time : 3 minutes

Written by: Vivek Jaiswal | Co-founder, Customer Guru It goes without saying that in today’s…

6 changes to improve customer experience

Reading time : 4 minutes

Written by: Kushal Dev | Co-founder, Customer Guru How to improve Customer Experience? A friend…

5 tips to design a successful customer feedback survey

Reading time : 3 minutes

Written by: Kushal Dev | Co-founder, Customer Guru A well-crafted customer feedback survey is a great…

5 things to keep in mind when calling an unhappy customer

Reading time : 2 minutes

Written by: Kushal Dev | Co-founder, Customer Guru Dealing with unhappy customers is part of any…

3 pointers to become a customer experience champion

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Written by: Kushal Dev | Co-founder, Customer Guru The idea behind a successful customer experience program…

4 simple ideas to improve patient experience

Reading time : 2 minutes

Written by: Kushal Dev | Co-founder, Customer Guru Patient experience is fundamental to the healthcare industry….

5 things to improve your customer feedback response rate

Reading time : 4 minutes

Have you been asked to fill in a customer feedback survey at a fine dining…