CX BLOG

19 Customer Experience resolutions for 2019

Obsess over customers

4 companies that know Happy customers = SUCCESS!

Reading time : 3 minutes

Written by: Kushal Dev | Co-founder, Customer Guru Companies focusing on customer delight and customer experience…

customer experience guru leadership

Becoming a CUSTOMER CENTRIC LEADER: the three critical steps to take.

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Written by Vivek Jaiswal | Co-founder, Customer Guru How to become a customer centric leader?…

Customer Experience Rockstar

6 incredibly simple steps to become a social media customer experience rockstar

Reading time : 4 minutes

Written by Vivek Jaiswal | Co-Founder, Customer Guru Managing Customer Experience on Social Media Today’s…

engaged employees means happier customers

6 employee engagement pointers to ace customer experience

Reading time : 3 minutes

Written by: Vivek Jaiswal | Co-founder Customer Guru Happy employees = Happy customers! There is…

customer experience strategy

3 simple ways for guaranteed success in your customer experience strategy

Reading time : 3 minutes

Written by: Vivek Jaiswal | Co-founder, Customer Guru It goes without saying that in today’s…

6 changes to improve customer experience

Reading time : 4 minutes

Written by: Kushal Dev | Co-founder, Customer Guru How to improve Customer Experience? A friend…

5 tips to design a successful customer feedback survey

Reading time : 3 minutes

Written by: Kushal Dev | Co-founder, Customer Guru A well-crafted customer feedback survey is a great…

5 things to keep in mind when calling an unhappy customer

Reading time : 2 minutes

Written by: Kushal Dev | Co-founder, Customer Guru Dealing with unhappy customers is part of any…

3 pointers to become a customer experience champion

Reading time : 2 minutes

Written by: Kushal Dev | Co-founder, Customer Guru The idea behind a successful customer experience program…