NPS BEST PRACTISES

3 Stupidly Simple Ways in which Net Promoter Score Helps Improve Profitability

Net Promoter System, NPS, Customer Experience

3 undeniable reasons why you can’t make NPS work as a KPI

Reading time : 2 minutes

Written by: Kushal Dev | Co-founder, Customer Guru One of the first few questions that organisations…

NPS, Net Promoter Score, Net Promoter System, Employee Engagement,

3 quick and easy ways to gain immediate traction for your NPS® programme

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Written by Vivek Jaiswal | Co-founder, Customer Guru Wondering how to get everyone engaged with your NPS® programme?…

Net Promoter System, Net Promoter Score, NPS, Customer experience, CEx

5 critical benchmarks for companies adopting Net Promoter System®

Reading time : 4 minutes

Written by: Vivek Jaiswal | Co-founder, Customer Guru What to keep in mind when adopting…

How to SPIN your Net Promoter System?

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Written by: Vivek Jaiswal | Co-founder, Customer Guru SPIN selling methodology applied to Net Promoter…

5 traits of an NPS driven customer centric company

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Written by: Kushal Dev | Co-founder, Customer Guru Now is the best time for customers and…

10 easy to implement Net Promoter System® best practices

Reading time : 5 minutes

While Net Promoter System® (NPS) is quite easy to understand, it is still fairly new…

The stupidly simple secret to monumentally increase your profits

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Written by: Kushal Dev | Co-founder, Customer Guru Do you know why your customers like or…

Net Promoter Score as a KPI – the good and bad!

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Written by: Kushal Dev | Co-founder, Customer Guru One of the first few questions that organizations…

5 steps to Implement Net Promoter system successfully

Reading time : 4 minutes

Written by: Kushal Dev | Co-founder, Customer Guru How many times have companies gathered feedback from…