19 Customer Experience resolutions for 2019

collect customer feedback

6 Industry-Approved Channels to Collect Customer Feedback Efficiently

Reading time : 5 minutes

Why should you be collecting customer feedback? If you would like to see your business…

customers improve customer experience

How Can The Customers Improve Customer Experience?

Reading time : 4 minutes

What should customers do to claim great customer experience from any business? All this while…

8 irrefutable reasons why customer experience is important for growth

Reading time : 6 minutes

With the competition in the markets intensifying, it has become increasingly tough for a brand…

customer experience mistakes

Common Customer Experience Mistakes

Reading time : 3 minutes

Creating a perfect customer experience (CX) is definitely not an easy job. The consumer base…

improving customer experience

The 3 M’s For Improving Customer Experience SUCCESSFULLY

Reading time : 3 minutes

Written by Vivek Jaiswal | Co-founder, Customer Guru What are the three most critical things…

Customer Promotion Via Customer Support

4 Ideas for Driving Customer Promotion via Customer Service

Reading time : 6 minutes

The days when a customer service (CS) team was strictly responsible for handling complaints from…

Why we NEED more WOMEN leaders in CX!

Reading time : 8 minutes

Written by Sonal Jaiswal | Evangelist, Customer Guru The theme for International Women’s Day 2018…

Shep Hyken Customer Service

Customer Service Lessons from The Best 22 Toons of The Shepard Letter

Reading time : 9 minutes

Happy customers play a major role in bringing repeat business and business through word-of-mouth and…

The present and the Future of Customer Experience

The current state of Customer Experience and how I would like it to be

Reading time : 12 minutes

The Customer Experience Buzz Customer experience is becoming more important with every passing year. Sadly…