CX BLOG
6 Industry-Approved Channels to Collect Customer Feedback Efficiently
Why should you be collecting customer feedback? If you would like to see your business…
How Can The Customers Improve Customer Experience?
What should customers do to claim great customer experience from any business? All this while…
8 irrefutable reasons why customer experience is important for growth
With the competition in the markets intensifying, it has become increasingly tough for a brand…
Common Customer Experience Mistakes
Creating a perfect customer experience (CX) is definitely not an easy job. The consumer base…
The 3 M’s For Improving Customer Experience SUCCESSFULLY
Written by Vivek Jaiswal | Co-founder, Customer Guru What are the three most critical things…
4 Ideas for Driving Customer Promotion via Customer Service
The days when a customer service (CS) team was strictly responsible for handling complaints from…
Why we NEED more WOMEN leaders in CX!
Written by Sonal Jaiswal | Evangelist, Customer Guru The theme for International Women’s Day 2018…
Customer Service Lessons from The Best 22 Toons of The Shepard Letter
Happy customers play a major role in bringing repeat business and business through word-of-mouth and…
The current state of Customer Experience and how I would like it to be
The Customer Experience Buzz Customer experience is becoming more important with every passing year. Sadly…