CX SPEAK

Embracing the Customer-First Culture: An Exclusive Interview with Mr. Rajesh Pawar, Professional Services Head

Rohit, Cloudnine-CX Quote

Customer Centricity has to be an Intrinsic Principle: an Exclusive Interview with Mr. Rohit M A, Co-Founder and Managing Director, Cloudnine

Reading time : 15 minutes

We, at Customer Guru, are on a mission to spread awareness of how Customer Experience…

Ishaq Quadri-CX Quote

Boosting Patient Experience through Better Technology: an Exclusive Interview with Mr. Ishaq Quadri, CIO, KIMS Healthcare Management Ltd.

Reading time : 6 minutes

Customer Guru has taken this initiative of sharing the experiences of successful Customer Experience (CX)…

Aligning Businesses to Customer Needs: an Exclusive Interview with Mr. Abhay Singh Chauhan, Customer Service Head, Avery Dennison

Reading time : 6 minutes

Customer Guru has taken this initiative of sharing the experiences of successful customer experience leaders…

Establishing a Customer Centric Mindset Across Organizations: Mr. NRKS Chakravarthy

Reading time : 5 minutes

The sole mission of this initiative by Customer Guru of sharing the experiences of successful…

Pratekk Agarwaal CX Quote

Driving businesses towards becoming Customer-Centric: an Exclusive Interview with Mr. Pratekk Agarwaal, Business Head, FTcash

Reading time : 5 minutes

Continuing with our initiative to share the experiences of successful customer experience leaders across India,…

Healthcare Is About Establishing A Relationship With Patients: an exclusive interview with Dr. Sanjay Arora, Founder & MD, Suburban Diagnostics

Reading time : 6 minutes

Continuing with our initiative to share the experiences of CX Leaders across India, we have…

Sonia Bhatia Salmin

Leading the Way for Customer Centric Transformation: An Exclusive Interview with Sonia Bhatia Salmin, Ex-CX Head, Piramal Pharma Solutions

Reading time : 18 minutes

In this candid interview, Sonia Bhatia Salmin, Ex-Head of Customer Experience at Piramal Pharma Solutions,…

Transforming Healthcare in India – CX Thoughts by Kowshik Bhattacharjee

Reading time : 11 minutes

Customer centricity has created a massive impact for all kinds of businesses over the past…

The Ultimate Guide to Customer Experience, Lesson 2: Do you make it easy?

Reading time : 5 minutes

Have you thought about how hard it is for your customers to interact with your…