CX STORIES
AMAZINGLY Shocking Customer Experience Story: Bungie shows how to empathise with customers
Written by Sonal Jaiswal | Evangelist, Customer Guru Empathy has proved time and again to…
Amazingly SHOCKING Customer Experience Story: Opryland’s ‘alarming’ CEx!
Written by Sonal Jaiswal | Evangelist, Customer Guru Every company owes a major part of…
Amazingly Shocking Customer Experience Story: Cup Talks with Starbucks!
Written by Sonal Jaiswal | Evangelist, Customer Guru Starbucks is a repository of many great…
Amazingly SHOCKING Customer Experience Story – Wife said ‘No’, Apple said ‘Yes’!
Written by Sonal Jaiswal | Evangelist, Customer Guru It has become almost like a habit…
AMAZINGLY Shocking Customer Experience Story: TD Bank Thanks its Customers!
Written by Sonal Jaiswal | Evangelist, Customer Guru When was the last time you sent…
Amazingly SHOCKING Customer Experience Story – yes, we are back!
Written by Sonal Jaiswal | Evangelist, Customer Guru While there are innumerable bad customer experiences…
4 Young Entrepreneurs who are WINNING by delivering Exceptional Customer Experience
Written by Sonal Jaiswal | Evangelist, Customer Guru We live in an age where a…
3 Terrible Customer Experience Fails of 2015 that would make you wanna CRY!
Written by Sonal Jaiswal | Evangelist, Customer Guru “Courteous treatment will make a customer a…
3 CRAZY Customer Service Excellence stories from 2015 – they are so crazy that they are GREAT!
Written by Sonal Jaiswal | Evangelist, Customer Guru Service excellence is a concept that is…