CX STORIES

Starbucks Could Have Avoided Losing $20 Million, And So Can You

Peter Shankman Morton's Steakhouse Customer Experience

AMAZINGLY SHOCKING customer experience stories! (Part 4)

Reading time : 2 minutes

Written by Sonal Jaiswal | Evangelist, Customer Guru Morton’s The Steakhouse literally goes the ‘extra…

Joshi, Ritz Carlton, Hotel Customer Experience

Amazingly shocking customer experience stories! (Part 3)

Reading time : 3 minutes

Written by Vivek Jaiswal | Co-founder, Customer Guru In this series of posts, we are bringing…

customer experience, united airlines, air hostess

Amazingly shocking customer experience stories! (Part 2)

Reading time : 3 minutes

Written by Vivek Jaiswal | Co-founder, Customer Guru In this series of posts, we are bringing…

Sainsbury's customer experience story

Amazingly shocking customer experience stories! (Part 1)

Reading time : 2 minutes

Written by Vivek Jaiswal | Co-founder, Customer Guru In this series of posts, we are bringing…